The Florida Public Service Commission is committed to making sure that Florida's consumers receive some of their most essential services — electric, natural gas, telephone, water, and wastewater — in a safe, affordable, and reliable manner. In doing so, the PSC exercises regulatory authority over utilities in one or more of three key areas: rate base/economic regulation; competitive market oversight; and monitoring of safety, reliability, and service.

For more information on the services the Public Service Commission does and does not regulate, go to our brochure entitled When to Call the PSC.

Hot Topics

• Chairman Ronald A. Brisé's Commission Update, 1/31/12.
• Florida Public Service Commission's Request for Proposals for the Telecommunications Access System Act
  The Request for Proposals for the TASA has been posted on the Vendor bid system on November 29, 2011 located here. Proposals are due December 22, 2011, at 3:00 p.m. Eastern Standard Time.
• Addressing the Level of Florida's Electricity Prices
• Check out the PSC's new Consumer Connection Newsletter
  Consumers can subscribe to the newsletter to receive information on a wide variety of subjects such as energy conservation, utility facts, and consumer tips.
• Home Energy Assistance
  Low-income households in Florida can get help paying energy bills through the Low-Income Home Energy Assistance Program (LIHEAP). To find out about qualifications, residents should contact their county's local LIHEAP agency, or by calling the state's information line at 2-1-1.
  
  Emergency Home Energy Assistance for the Elderly (EHEAP), is a program which provides assistance for home-energy emergencies to qualified, low-income households with at least one person 60 years of age or older. To find out about qualifications, residents should contact their county's local EHEAP agency, or by calling 1-800-963-5337.
• Electric Utilities' Ten-Year Site Plans
• Apply for Link-Up Florida and Lifeline On-line
  Customers of participating telecommunications providers can now apply for Link-Up and Lifeline Florida benefits on-line using the Public Service Commission Secure On-line Application form (Version en Español esta disponible; Dokiman sa a an Kreyòl tou).

Public Records

The Florida Public Service Commission recognizes the importance of privacy to our Web site visitors. Subject to certain statutory exceptions, most documents and records maintained by the Commission and the State of Florida, including but not limited to electronic data, are public records under Florida law. Information submitted through this Web site may be subject to disclosure pursuant to a public records request.